Our Pledge to Quality at Oak Room Wines:

Hey there wine lover!

We’re Oak Room Wines, and our mission is simple: to keep your wine gifting experiences as delightful as that first sip on a Friday evening. Here’s our heartfelt promise to ensure your wine journey with us is a breeze:

Wine Wonderland:
Our wine selection is like a treasure trove of taste. If a bottle doesn’t quite hit the mark, we’re more than happy to find you a new favorite. Your taste buds’ happiness is our top priority!

Your Smile Matters:
Your joy is our joy! If something isn’t quite right with your order, just let us know. We’ll pull out all the stops to bring that beautiful smile back to your face.

Gift Glamour:
We believe gifts should dazzle from the get-go. If the packaging doesn’t quite nail the ‘wow’ factor, reach out. We’ll sprinkle a little extra magic to make it perfect, no strings attached.

Labels with Love:
Labels are like the fashion of the wine world, and we want them looking sharp. If they took a little tumble on their way to you, we’ll freshen them up or even send a new bottle, because presentation matters!

Sustainability Sip:
Our shipping gear might have a few stamps from its travels, but it’s all in the name of our green mission. We believe in reusing and recycling to keep our planet happy and our costs low, so you can enjoy your wine guilt-free.

We’re your partners in wine bliss, and we can’t wait to share the excitement of each cork pop and clink of glasses with you.

Stay cheers-worthy,
Team Oak Room Wines 🍷

Shipping Information & Policy

At Oak Room Wines, getting your favorite vino to your doorstep is our top priority. We offer a range of shipping options tailored to suit your needs, ensuring a seamless experience every time. Here’s what you need to know:

Shipping Options:
We’ve got your shipping needs covered, whether it’s a single bottle gift, cases of wine, or multiple office addresses. Rest assured, we’ve got the best options to ensure your wine makes its way to you promptly. Please note that estimates may vary for regional or larger deliveries.

Mishaps & Solutions:
If there’s a hiccup, we’ll handle it. If it’s on us, we’ll cover the redelivery cost. And if it’s a minor mix-up, we’ll work with you to find the best solution, even if it means a little help from your end for redelivery.

Delays Happen:
While we always strive for swift delivery, sometimes delays are out of our control due to weather or transit issues. If there’s a hold-up, we’ll keep you in the loop and make it our mission to get your wine to you as soon as possible.

Lost & Broken? We’ve Got You:
If the wine goes on an unplanned adventure or encounters a mishap during transit, fret not. We’ll either find and re-ship the lost items or remake and resend your order if breakage occurs, all at no extra cost to you.

Your satisfaction is our guiding star, and we’re committed to making your Oak Room Wines experience a toast-worthy one.

Cheers,
Oak Room Wines Team 🍷